Customers have reported computer problems and the culprit is a Microsoft windows update patch which is causing problems all over the world! Here is a link to an article regarding this problem http://www.computerworld.com/s/article/9156118/Microsoft_stops_serving_Windows_patch_blamed_for_blue_screens?taxonomyId=64 

SecureIT Plus has offered to help RTC customers who are experiencing these problems. You may call their help line at 1-877-725-4839 and they will assist you.